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Low HCAHPS Scores at Safety Net Hospitals Examined – HealthLeaders Media
On nearly every measure of the Hospital Consumer Assessment of Health Plans Survey patient experience questionnaire, 769 hospitals that treat the largest share of low-income patients scored 5.6 percentage points lower than their 2,327 non-safety net counterparts, according to a review of survey responses between 2007 and 2010.
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Categories: Improving Healthcare
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